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How rajawali155 Handles Your Personal Information

This Privacy Policy sets out what data we collect when you open and use your rajawali155 account, including wallet details linked to DANA, OVO, and GoPay. We keep this policy direct and clear — no hidden clauses, no vague language.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention termsIndonesia-region eligibility applies
rajawali155 How rajawali155 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

We apply security measures at the account level to keep your data from being accessed by anyone who is not you. That includes encrypted connections when you log in, OTP verification steps for sensitive account changes, and controls on who inside our team can view personal account records. Cookies on our site are used for session management and basic analytics — not for tracking you across other websites.

Encrypted Account Access

Every login session uses an encrypted connection. Account changes such as updating your linked DANA or OVO wallet require additional OTP verification before they take effect.

Cookie Use on Site

We use cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

We keep your account and transaction data for as long as applicable regulations require. When retention is no longer required, we remove or anonymise the records.

Your Right to Request Access

You can ask us what personal data we hold on your account. Submit your request through live chat or email and we will respond with the details we are permitted to share.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is handled, want to request a copy of what we hold, or need to update your account details, our support team is the right starting point. Reach us through any of the channels below and state clearly that your query is about a privacy or data matter so we can direct it correctly.

Live Chat Open the chat window from your account dashboard. State your privacy request at the start so our team routes it to the right person without delay.
Email Support Send your data request or privacy query to our support email. Include your registered account name so we can locate your record quickly.
Account Help Centre The Help Centre inside your account covers common data questions — how to update your wallet details, change contact info, or review your saved payment methods.

Common Questions About Your Privacy on rajawali155

These are the questions we hear most from account holders about how their data is handled. If your question is not covered here, our support team can help directly through live chat or email.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. We also record device and session data for account security purposes.

Wallet data is shared only with the payment processor handling your transaction. We do not pass your DANA, OVO, or GoPay details to unrelated third parties for marketing or any other purpose.

Yes. Submit a data access request through live chat or our support email. Include your registered account name and we will respond with what we are authorised to share under applicable rules.

We retain records for as long as required by regulations in the regions where this service operates. After that period, data is removed or anonymised from our systems.

Log in and go to your account settings. Changes to contact information or linked payment wallets like OVO or GoPay will require OTP verification to confirm the update.

We use cookies for session management and basic lobby analytics. You can adjust or block cookies through your browser settings, though some account functions may not work without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.